You Won’t Believe What Chatbots are Doing in Singapore

Changing it up… Chatbot style

We’ve all had the experience of trying to book a restaurant, edit the reservation or request information and not be able to contact said restaurant. It can be frustrating and leave you feeling anxious or stressed, particularly when it’s for a large group booking. Luckily, Chatbots are changing all of this and are removing the inconvenience one conversation at a time.

What exactly are Chatbots though?

Generally speaking, bots are software designed to complete an automated task. If they are within a social media chat channel like Facebook Messenger, they are called Chatbots. So chat + bot = Chatbot.

Essentially, they’re a function that can instantly provide information and directions, answer queries and make restaurant reservations. Pretty cool, don’t you think?

Live your best bot life

Singaporeans love things that make their lives easier and more innovative. Almost as much as they love food… almost. The need for instant information and real-time reservations in the city-state is now more prevalent than ever. So the combination of being a tech-forward society and a food capital means that Chatbots are fast-becoming a favourite among Singaporeans looking to book restaurants.

The benefits speak for themselves. While the team in your restaurant of choice is busy cooking up a storm in the kitchen or providing exceptional service to other guests, you can reserve a table, check out the menu and confirm the address. It’s a win-win really.

But are all of Singapore’s restaurants offering this game-changing technology? Not yet, but the following three restaurants who have jumped aboard the Quandoo Chatbot movement aren’t looking back. If you’re curious about this convenient and unique, time-saving technological development, why not start a conversation? You’ll end up with a delicious meal as a result.

We are loving these tech-forward restaurants

Latteria Mozzarella

Tucked away in Duxton Hill, Latteria Mozzarella is a family-friendly Italian restaurant that won Singaporean foodies over, for very good reason. Home to the city-state’s biggest mozzarella bar – yes, you read that correctly, it is an entire bar full of various kinds of mozzarella – you can rest assured that you’ll be in for a particularly delicious time. Whether you’re dining inside or relaxing under the fairy lights on the terrace, it’s sure to be a feast to remember. While Latteria Mozzarella specialises in traditional, time-tested Italian classics, they also offer more contemporary and innovative dishes too. So, it’s no surprise that Chatbot has become as much a part of the experience here as the lavish array of mozzarella on offer.

Must-try: Deep-fried buffalo milk mozzarella smothered in arrabbiata sauce.

40 Duxton Hill, Singapore 089618

Lunch: Sun – Fri: 12 – 2:30pm

Dinner: Sun – Mon: 6 – 10:30pm

The Clan

One of Singapore’s most elegant and chic restaurants, The Clan is a unique European degustation restaurant in Dhoby Ghaut. Located on level two of PoMO Mall, there is an innate sense of dining in a private dining club here. Sophisticated is an understatement. The space itself is modern and contemporary, with muted lighting and soft jazz that matches the menu perfectly. Speaking of, you can expect to find dishes made with the highest quality ingredients – think George’s Bay scallops served with smoked celeriac and apple and chorizo crumbs; wagyu with a marble score of five out of six and Spanish pork belly with popcorn, charred corn and jus. Chatbot has made booking The Clan easier than ever… are you curious to check it out?

Must-try: Thomas Farm lamb rump served with gnocchi, broad beans and mushroom jus.

1 Selegie Road, POMO #02-01, Singapore 188306

Lunch: Sun – Mon: 12 – 2:30pm

Dinner: Sun – Mon: 6 – 11pm

Picnic

Easily one of the coolest places to eat in Singapore, Picnic is as aesthetically pleasing as it gets. With overhanging plants, wooden furnishings and a tranquil outdoor dining area this street food-style spot on Orchard Road attracts a bevy of food lovers eager to sink their teeth into the variety on offer here. Picnic is a diverse space made up of thirteen food trucks and stalls. The selection includes tacos, pizza and pasta, Korean bibimbap, sushi and a whole lot more. Choose to dine in the flower conservatory – yep, it’s a thing – or on the lawn among the plants and succulents to get fully immersed in this impressive eatery. A favourite among pretty much everyone in Singapore, book it via Chatbot to secure an area and find out what’s on the menu.

Must-try: We recommend ordering a few dishes from several vendors and mixing it all up.

435 Orchard Road, #03-15 Wisma Atria, Singapore 238877

Sun – Mon: 10 – 10pm